Privacy Policy

Privacy Policy for NGE Group

Last updated: 28 August 2026

NGE Group Pty Ltd (“NGE Group”, “we”, “us”, or “our”) operates the website located at [your domain] (the “Site”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us.

Information We Collect

We may collect the following types of information:

Personal Information you provide

Name, email address, phone number, and any other details you submit when you request a quote, contact us, or fill in forms on the Site.
Project-related information you choose to share (e.g. site location, scope of works).

Automatically collected information

IP address, browser type, device information, pages visited, time spent on pages, and referring website.
Cookies and similar tracking technologies (see section 5 below).

We do not knowingly collect sensitive personal information (such as health, racial or ethnic origin, or political opinions) unless you voluntarily provide it.

How We Use Your Information

We use the information we collect to:

Respond to quote requests and enquiries.
Provide and improve our services (land clearing, vegetation management, mulching, fencing, etc.).
Communicate with you about your project or our services.
Analyse website usage and improve the Site.
Comply with legal obligations.
Protect our rights and prevent fraud or misuse.

How We Share Your Information

We do not sell your personal information. We may share it only in these limited circumstances:

With service providers who help us operate the Site or our business (e.g. website hosting, email services, analytics), under strict confidentiality obligations.
When required by law or to protect our legal rights.
In connection with a business transfer (e.g. merger or sale of assets), in which case the new owners will be bound by this policy.
With your consent.

Data Retention

We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law (including tax and record-keeping obligations). When no longer needed, we securely delete or anonymise the data.

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

Remember your preferences.
Analyse how visitors use the Site.
Improve performance and user experience.

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

Your Rights (Australian Privacy Principles)

Under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Lodge a complaint if you believe we have breached the APPs.

To exercise these rights, contact us using the details below. We will respond within a reasonable time.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Children’s Privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

NGE Group Pty Ltd
Melbourne, Victoria, Australia
Phone: 0431 429 438
Email: jordan@ngegroup.com.au
ABN: 80 669 713 455